DELIVERY INFORMATION FOR BALLOONS & PARTY GOODS
We use Royal Mail and our couriers DHL and Fastway to deliver your parcels, cost of delivery and the delivery times are stated below.
|Standard Delivery 2-4 Working Days||£5.99|
|Small items, single price||£1.00|
|Next Working Day Before 1pm Excludes Weekend Deliveries||£12.99|
Islands, Scottish Highlands & N Ireland
Next Day orders which must be sent via a courier service, must be received by 11am in order to process the transaction.
Smaller Items that we can send Via Royal Mail in a jiffy bag . Please ensure you have sufficient time before your event to cover this extra day if they are to be sent via Courier.
Late Deliveries Important Info: -
As we rely on third parties we cannot guarantee these delivery times, because as
we all know from time to time things occur such as road works, severe weather etc, that are completely out of our control.
We always advise that you order goods early enough to avoid any delivery problems.
If a delivery has been attempted and you were not in to receive your parcel you will not be entitled to a refund
Information Regarding Delivery By Couriers: -
Please ensure there will be someone available to sign for your item at the delivery address.
You can suggest a safe alternative where we can leave your parcel. However, if a parcel is left without a signature it is no longer our responsibility. Should your parcel be stolen we are unable to replace your goods.
The courier will take the parcel back to their depot and leave a card to advise you of this.